back office processing

Outbound call center services at DTI can be tailored to the specific goals and requirements of your business, including developing a detailed outbound call center campaign plan from our professional staff. Starting from capturing leads and moving to acquiring and maintaining those customers, we design strategies that aim at the highest possible ROIs and the development of businesses.

outbound voice solution

We assure our clients that Equinox has excellent communication systems to ensure efficient answering of calls. We also apply polished communication techniques when to conversing with potential customers, answering inquiries, and proceeding through potential leads to always portray your firm in the best light possible.

software solution

This is why we understand the importance of sharing a memorable and concise message that will be effective on reaching your audience. That is why we offer script creation services which means that every time you pick up the phone you will be making the call on behalf of your brand personality as well as your brand goals.

social media moderation

Quality and compliance are critical in outbound call centers. Our quality assurance measures and regular checks guarantee that every call you receive is professional and leaves a good impression of your brand.

medical billing

Transparency and accountability are two fundamental principles that guide our operations. We also offer detailed performance management and monitoring, helping you understand the efficiency of your campaigns, the productivity of your agents, and the level of customer interaction.

inbound voice solution

In the modern day business world, improvement is a never ending process and this is why change is so crucial. We regularly review and analyze the campaign results, collect feedback, and make improvements to guarantee the campaign’s productivity and the highest ROI for our clients. At BOSBPO, we offer quality outbound call center services that are designed to achieve the desired goals and deliver value. Whether you are looking to increase sales, improve customer satisfaction or increase your market share, our customized services will help you meet your business goals effectively. Please contact us today to find out how we can help with your outbound voice solution requirements in Atlanta and Georgia.